Terms of Service
Your agreement with Surmount Public School for educational and school services.
Last updated: February 21, 2026
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Acceptance of Terms
These Terms of Service govern the relationship between Surmount Public School ("School", "we", "us"), located at P-13, Gali No 17, Brahmpuri, Delhi – 110053, and the parent or legal guardian ("you") of a student enrolled or seeking enrolment in the School.
By completing an admission registration form, paying any fee, or enrolling a student, you agree to these terms. Please read them carefully. If you disagree with any part, do not proceed with enrolment and contact us to discuss.
Our Services
Surmount Public School offers primary education from Playgroup and Nursery through Class 5, for children aged approximately 2 to 11 years. Our programme includes:
- Classroom instruction across all core subjects
- NEP-aligned curriculum with Continuous Comprehensive Evaluation (CCE) assessment
- Co-curricular activities (arts, music, sports, yoga)
- Regular parent–teacher communication
- Quarterly progress reports
Honest expectations:
We are committed to providing quality education, but educational outcomes depend on a range of factors including student effort, attendance, home support, and individual learning development. We do not guarantee specific academic results or examination outcomes.
Enrolment & Registration
To enrol your child, you must be the parent or legal guardian and you must:
- Provide accurate and complete registration information
- Submit all documents required by the Directorate of Education, Delhi (see our Admissions page for the current list)
- Confirm your child meets the age criteria as per DoE guidelines (age calculated as of April 1 of the session year)
- Pay the applicable registration and tuition fees
- Agree to these Terms of Service
Providing false information during registration is grounds for immediate cancellation of admission without refund.
Fees & Payment
Fee structure
Fee amounts are communicated personally at the time of admission confirmation, as they vary by grade level and session. Fees are quoted in Indian Rupees (INR).
- Registration fee: One-time, payable at registration. Non-refundable.
- Tuition fee: Payable monthly or quarterly as agreed at the time of admission.
- Material fee: Charged for books and learning materials where applicable.
Payment terms
- Monthly fees are due by the 10th of each month.
- A grace period of 5 days applies. Concession will be revoked after the 15th.
- Services may be suspended for accounts overdue by more than 45 days. We will communicate before taking this step.
- Accepted payment methods: Cash at school office, bank transfer (NEFT / RTGS / IMPS), UPI, cheque / demand draft.
Fee structures are subject to annual review. Any change will be communicated with at least 30 days' notice before the new fee takes effect.
Attendance & Student Conduct
Attendance expectations
- Regular attendance is essential for academic progress.
- Please notify the school in advance for planned absences.
- Excessive unexplained absences (more than 20% of school days) may result in the school reviewing the student's enrolment status.
Code of Conduct
All students are expected to treat peers, teachers, and school property with respect. The following are not tolerated:
- Physical or verbal aggression towards any person
- Bullying or harassment in any form
- Deliberate damage to school property
- Disruptive behaviour that affects other students' learning
Repeated or serious violations will be addressed through a formal process involving parents. In serious cases, the school reserves the right to terminate enrolment.
Parent & Guardian Responsibilities
As a parent or guardian, you agree to:
- Keep your contact information current with the school
- Respond promptly to communications from teachers or administration
- Attend parent–teacher meetings when requested
- Encourage regular attendance and support your child's homework and learning at home
- Pay fees on time and communicate early if you foresee difficulty
- Treat school staff respectfully. The School reserves the right to withdraw services if a parent's behaviour towards staff is abusive or threatening.
- Ensure your child follows the school's Code of Conduct and address behavioural issues promptly when raised by the school
Cancellation & Refund Policy
If you withdraw your child
- Written notice (WhatsApp or email) must be provided at least 30 days before the intended withdrawal date.
- Registration fees and any material fees already incurred are non-refundable.
- Tuition fees paid in advance for months after the withdrawal date will be refunded on a pro-rata basis, minus any outstanding dues.
If the School terminates enrolment
The School may terminate enrolment for:
- Non-payment of fees beyond the grace period
- Repeated serious violations of the Code of Conduct
- Providing false information during registration (no refund)
- Abusive behaviour by a parent or guardian towards staff
In such cases, we will provide written notice and, where applicable, pro-rata refund of pre-paid tuition fees.
Intellectual Property
All educational materials, worksheets, and resources provided by Surmount Public School remain the intellectual property of the School or its licensors. They are provided for the enrolled student's personal educational use only and may not be reproduced, distributed, or sold.
Students retain ownership of their own original work and assignments. The School may, with appropriate privacy protections (e.g., anonymisation), use student work samples for internal programme evaluation or display on school premises. We will not use your child's name, photograph, or personally identifiable work for external marketing without your explicit written consent.
Limitation of Liability
Our liability to you in connection with any services provided is limited to the total fees you have paid to the School in the preceding three months.
We are not liable for indirect, special, or consequential damages, including claims relating to academic outcomes, missed opportunities, or third-party services.
The School maintains reasonable supervision and safety protocols on its premises during school hours. However, the School is not responsible for incidents that occur outside of school hours or premises, or that result from a parent or guardian's failure to disclose relevant medical or behavioural information about their child.
Contact Us & Disputes
If you have any questions about these terms, or wish to raise a concern or dispute, please contact us. We aim to resolve all concerns informally and promptly.
Updates to These Terms
We may update these Terms of Service from time to time. Material changes will be communicated at least 15 days in advance via WhatsApp or written notice. Continued enrolment after notification constitutes acceptance of the updated terms. If you disagree with a change, you may withdraw your child in accordance with the cancellation policy above.