Safety & Security

Keeping your child safe is not a policy we follow — it is the first thing we think about every day. Here is a plain account of the measures we have in place.

On-Campus Safety

Controlled Entry & Exit

Students are only released to authorised parents or guardians. We verify identity before handover. Visitors are required to sign in at the office before entering the school premises.

Supervised At All Times

At least one staff member is present whenever students are on school premises — during classes, breaks, arrival, and dismissal. No student is left unsupervised.

CCTV Monitoring

Security cameras cover the school entrance, corridors, and common areas. Footage is stored securely and accessed only by the Principal and, where legally required, by authorities.

Emergency Procedures

Staff are trained for medical emergencies, fire, and unexpected events. Emergency contact numbers are maintained for every enrolled student and are accessible within seconds.

Child Protection

Safe Learning Environment

Bullying, physical aggression, and harassment are not tolerated at any level. Incidents are addressed immediately and parents are informed the same day.

Vetted Staff

All teaching and non-teaching staff go through a verification process before joining. We maintain conduct records and take immediate action against any staff member whose behaviour falls below expected standards.

Open-Door Policy

Parents are welcome to raise any concern directly with the Principal at any time. We do not dismiss or delay concerns related to student safety. Every complaint is taken seriously.

Your Family's Data

See our full Privacy Policy for complete details on data handling.

We Collect Only What We Need

We ask for the minimum information required by the Directorate of Education, Delhi. We do not collect children's Aadhaar numbers, biometric data, or contact lists.

No Sale of Your Data

We do not sell, rent, or share your personal information with advertisers or third parties. Your family's data is used only for school administration and communication.

Physical Document Security

Paper documents (birth certificates, address proofs) are stored in locked files accessible only to the Principal and authorised staff. Originals are returned to you after verification.

WhatsApp Communication

We use WhatsApp for school communication. Messages are secured by WhatsApp's end-to-end encryption. We do not use automated bulk messaging tools or share your number with other parents.

Report a Concern

If you have a concern about your child's safety — on campus or related to how we handle your family's information — please contact us immediately. We do not deflect or delay safety concerns.

Call

+91 93101 29247

Mon–Sat, 8 AM – 5 PM

WhatsApp

+91 78408 01011

Replies during school hours

Email

info@surmountpublicschool.com

Response within 24 hours